Six surfaces. One operating partner.
Every surface below can be taken on its own, combined, or run as a full managed environment. Scope, responsibilities, and escalation paths are agreed in writing before work starts.
Connectivity and infrastructure with no blind spots.
Networks usually grow by addition. Devices get added for a project, a site, or a vendor, and eventually nobody holds the full picture of what is connected to what.
We rebuild that picture, then keep it accurate: a documented topology, monitored links and devices, firmware and configuration under change control, and carriers held to their commitments.
- Network design, refresh, and modernization
- Switching, routing, Wi-Fi, and firewall management
- Server, hypervisor, and virtualization support
- Link, device, and capacity monitoring
- Redundant connectivity and failover testing
- Carrier and vendor coordination
- Multi-site and new-location rollouts
Support your people actually get through to.
A support desk that only reacts keeps the same issues in rotation. We handle the day-to-day requests and the background work that stops them recurring: patching, imaging, lifecycle, and documentation.
Every client has named contacts, agreed priority levels, and an escalation path that reaches an engineer rather than a queue.
Discuss support coverage- Remote and onsite user support
- Onboarding and offboarding workflows
- Endpoint management and imaging
- Patch and update management
- Hardware and software procurement
- Asset inventory and lifecycle planning
- Runbooks and client documentation
Security handled as operations, not as a product purchase.
Tools bought separately rarely work together, and controls that sit outside daily IT work quietly drift: agents stop reporting, exceptions become permanent, accounts outlive the people who used them.
We keep detection, identity, and vulnerability work inside the same operating cycle as the rest of your environment, and report on it in a form auditors and insurers can follow. Coverage and response scope are defined per engagement rather than implied.
Request a security review- Endpoint detection and response
- Security monitoring and alert triage
- Identity, MFA, and privileged access control
- Vulnerability scanning and remediation
- Email security and phishing controls
- Security awareness training delivery
- Incident response planning and tabletop exercises
- Evidence collection and compliance reporting
Our engineers hold current certifications across the platforms we operate, including:
- CISSP
- Cisco
- Aruba
- Fortinet
- CompTIA
- Microsoft
- AWS
- VMware
We also support the control and evidence work behind common compliance frameworks. Certification detail per engineer is available on request.
Tenants administered, not just purchased.
Cloud services accumulate faster than the governance around them. Licences drift from headcount, guest accounts pile up, sharing settings are never revisited, and backup of cloud data is assumed rather than configured.
We administer the tenant as a managed environment: identity model, policy baseline, licence position, data protection, and a migration path when workloads need to move.
Review our tenant- Microsoft 365 administration and policy baseline
- Entra ID and conditional access
- Azure infrastructure and networking
- Mail, file, and collaboration migrations
- Cloud data backup and retention
- Licence position and cost review
- Hybrid identity and on-premises integration
Dedicated capacity in our datacenters, run by the people who built it.
For workloads that should not live on shared hyperscale infrastructure: line-of-business applications, regulated data, legacy systems, and anything with a data-residency requirement.
You choose the region, we size the compute and storage, and the platform is operated under the same monitoring and change control as the rest of your environment. Replication between regions runs across our own interconnect.
- Dedicated or reserved virtual compute
- NVMe-backed primary storage tiers
- Private VLANs, routing, and firewalling
- Site-to-site and client VPN access
- Cross-region replication and DR targets
- Backup with tested restore procedures
- Guest OS patching and platform monitoring
Object storage that speaks S3, placed where you need it.
Backup targets, archives, application object stores, and log retention, using the S3 API your existing tooling already supports. Point your backup software, application SDK, or sync client at a PortNOC endpoint and keep your workflow.
Buckets are placed in the region you choose, with optional replication to a second region across our interconnect. Egress terms and retention policies are set in your agreement rather than discovered on an invoice.
Scope a storage target- S3-compatible API and standard SDK support
- Regional bucket placement per workload
- Optional cross-region replication
- Object lock and immutable retention windows
- Versioning and lifecycle rules
- Per-bucket access keys and IAM-style policy
- Encryption in transit and at rest
- Usage reporting through the Client Portal
Not sure which surfaces you need covered?
Start with an assessment. We review what you have, what is at risk, and where the support load actually sits, then recommend a scope in writing.